Last Updated: Jan 8, 2026
1. Introduction
PairWise ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your data when you use the PairWise mobile app ("App").
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
2. What Data We Collect
We collect only the minimal data required to provide and enhance your experience:
Account and Profile Information:
- Sign-in Data: When you sign in (e.g., via Apple or Google), we collect your email address (or anonymized email provided by Apple), username, and authentication credentials.
- User Profile: This includes data you provide to personalize the experience, such as your relationship status, attachment style, and emotional challenges.
Conversation Analysis Data:
- Messages and Context: If logging is explicitly enabled by you, we collect the messages analyzed and the relationship context or communication goal selected by you to display in your history.
- Uploaded Chat Screenshots: Screenshots are analyzed directly on your device. No image data is stored, extracted, or sent to our external servers for retention. AI interprets conversation context directly from the screenshot's temporary memory for analysis.
App Usage Statistics:
- Usage Data: Aggregated and anonymized data that helps us understand user behavior and improve core app functions.
- Device & OS Information: Collected for crash diagnostics, performance monitoring, and ensuring compatibility.
3. How We Use Your Data
We use your data strictly to support app functionality:
- To provide personalized conversation insights and response suggestions.